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Support

Our official support channel is support@zcloud.ws

Feel free to send us a message if you have any questions, troubles or suggestions.

We reply all support tickets in less than 1 hour during working hours.

We work Monday-Friday, 9AM-5PM Eastern Time (excluding holidays, see below)

Email support@zcloud.ws.

If you pay for Premium Support, we offer a special email address for 24/7 assistance every day of the year.

Quave Cloud Custom

You can have access to us 24/7, every day of the year with Quave Cloud Custom.

When you have Quave Cloud Custom you can call us any time using a different communication channel.

Read more about it here.

Holidays

We follow Brazilian holidays:

  • January 1
  • April 7, 21
  • May 1
  • September 7
  • October 12
  • November 2, 15
  • December 25