Support
Our official support channel is support@zcloud.ws
Feel free to send us a message if you have any questions, troubles or suggestions.
We reply all support tickets in less than 1 hour during working hours.
We work Monday-Friday, 9AM-5PM Eastern Time (excluding holidays, see below)
Email support@zcloud.ws.
If you pay for Premium Support, we offer a special email address for 24/7 assistance every day of the year.
Quave Cloud Custom
You can have access to us 24/7, every day of the year with Quave Cloud Custom.
When you have Quave Cloud Custom you can call us any time using a different communication channel.
Read more about it here.
Holidays
We follow Brazilian holidays:
- January 1
- April 7, 21
- May 1
- September 7
- October 12
- November 2, 15
- December 25